PodcastCrew Editorial Team
August 28, 2026 · 13 min read
Not every business video needs to go viral. The right video can answer questions, build trust, show your expertise, and help move potential customers closer to a buying decision.

If your business is investing in video, you should know what the video is supposed to accomplish.
A lot of companies create videos because they know they "need content." They post a Reel here, a company video there, maybe record an interview once in a while. But without a clear purpose behind the content, it is easy to spend time and money creating videos that look good without actually helping the business.
The better approach is to think about video as part of your sales and marketing system.
Your potential customers have questions. They have concerns. They want to know if you understand their problem and whether they can trust you to solve it. The right video can help answer those questions before a salesperson ever gets involved.
Here are seven types of business videos that can do exactly that.
Educational videos are one of the simplest ways to demonstrate your expertise.
Think about the questions your customers ask your team over and over again. Those questions are opportunities to create useful content. You can explain a complicated process, walk through common mistakes, answer frequently asked questions, or teach your audience how to make a better decision.
The important part is that you are actually helping them.
When someone finds your company while searching for an answer and your video gives them useful information, you have already provided value before asking them to buy anything.
That changes how they see you.
Instead of being another company trying to sell them something, you become a source of information they can trust.
Over time, consistently teaching your audience can help position your business as an authority in your industry.

There is only so much you can say about how great your company is before people start tuning it out.
Your customers can say it for you.
A strong testimonial video allows a potential customer to hear directly from someone who has already worked with your business. They can learn what problem the customer had, why they chose your company, what the experience was like, and what changed after working with you.
That story provides something a marketing claim cannot: outside validation.
Video makes testimonials even more powerful because potential customers can see the person telling the story. They can hear their voice, see their expressions, and experience the emotion behind what they are saying.
You are not simply displaying a five-star review.
You are showing the human story behind it.

People want to know who is behind a business, especially when they are making a significant buying decision.
Leadership videos give your CEO, founder, or other subject-matter experts a chance to share their perspective directly with your audience.
This could be a response to an industry trend, an explanation of a common problem, a lesson from years of experience, or simply a point of view about where the industry is heading.
The goal is not to make your CEO famous.
It is to make their expertise visible.
When people repeatedly see the people leading your business sharing useful ideas, they begin to associate your company with knowledge and experience.
That can be incredibly valuable when it comes time to choose a provider.
Sometimes the biggest obstacle to a sale is simply that people do not understand what you are offering.
Your service might be complicated. Your process might be unfamiliar. Or your customers may not understand why they need something in the first place.
An explainer video can simplify that.
Instead of asking someone to read several paragraphs about your process, you can show them how it works. You can walk through what happens when they hire you, explain what is included, or demonstrate how your product solves a particular problem.
The easier you make something to understand, the easier it becomes for someone to make a decision.
And that is exactly what good marketing should do.
Not every customer wants to know exactly what you sell right away.
Sometimes they want to know who they are buying from.
A corporate brand film gives you the opportunity to tell that story.
It can introduce your team, showcase your workplace, communicate your values, highlight your history, and show what makes your company different.
This is particularly useful for businesses where relationships and reputation matter.
A potential customer might visit your website and read about your company. But watching your team interact, hearing your leadership speak, and seeing the environment where you work can create a much stronger impression.
A good brand film gives your company a personality.
It makes your business feel like more than a logo.
Short-form video is one of the best ways to get your business in front of new people.
But there is a difference between creating short videos and creating useful short videos.
Your goal should not be to chase every trend or create something just because the algorithm likes it. Your short-form videos should give someone a reason to stop and pay attention.
That might be a quick answer to a common question, an unexpected industry insight, a strong opinion, a customer story, or a short lesson from your experience.
The beauty of short-form content is that it can introduce people to your business who may never have searched for you in the first place.
Someone sees a 30-second video, learns something useful, and now they know who you are.
That first interaction can lead them to your website, your longer videos, or eventually your sales team.
Some ideas cannot be explained properly in 30 seconds.
A video podcast or long-form conversation gives your business the space to go deeper.
You can discuss industry trends, interview experts, answer customer questions, tell stories, and have conversations that reveal the experience and personality behind your company.
The biggest advantage is that one long-form conversation can also become a source for other content.
A single episode can produce multiple short-form clips, social posts, email topics, website content, and sales resources.
Instead of constantly starting from zero, you create one valuable conversation and find multiple ways to use it.
That makes long-form content a powerful foundation for a larger content strategy.

You do not have to pick one type of video and ignore everything else.
In fact, the strongest video strategies often use several formats together.
An educational video can answer a customer's question.
A short-form clip can introduce someone to that educational video.
A testimonial can give them proof.
A leadership video can demonstrate your expertise.
A brand film can show them who you are.
A long-form conversation can give them a deeper understanding of your company.
Each piece has a different job, but they all work toward the same goal: helping the right people become more familiar and comfortable with your business.
Before creating your next video, think about where your potential customer is in their buying journey.
Someone who has never heard of your company probably needs a reason to pay attention.
Someone who already knows your company may need more information.
Someone considering hiring you may need proof that you can deliver.
And someone who is almost ready to buy may simply need reassurance that they are making the right decision.
Different videos can help at different stages.
That is why the question should not be, "What video should we make?"
It should be, "What does our customer need to see or understand next?"
That simple change can make your entire video strategy more intentional.
A video with 100,000 views might look impressive.
But if none of those viewers are potential customers, it may not do much for your business.
A smaller video that reaches the exact people you want to work with can be far more valuable.
The goal of business video is not simply attention.
It is to create enough familiarity, credibility, and trust that when someone needs what you offer, your company is already on their radar.
That is what turns video from a marketing expense into a business asset.
At PodcastCrew, we help businesses create professional video content around their actual business goals.
That includes educational and authority videos, short-form social content, corporate brand films, and video-first podcasts.
We can help you determine what type of content makes sense for your business, then handle the production so your team can focus on what they know best.
You do not need to become a filmmaker. You do not need to spend your evenings learning editing software. And you do not need to create random videos just to say you are posting.
You need content that has a purpose.
Our job is to help you create it.
Before you hit record, ask yourself what you want the video to accomplish.
Do you want to answer a question?
Build authority?
Show proof?
Explain your service?
Introduce your team?
Tell your story?
Reach new people?
Support your sales process?
Once you know the answer, creating the right video becomes much easier.
Because the best business video is not necessarily the one that gets the most attention.
It is the one that helps your business move the right customer one step closer to saying yes.
If you are a Minnesota business owner or leader who knows you need better video but is not sure what you should actually be creating, PodcastCrew can help.
We work with businesses to create professional video content that builds authority, strengthens trust, supports marketing, and gives your team content they can continue using.
You bring the expertise. We will help you turn it into video that works.
Ready to figure out what makes sense for your business?
Book a discovery call with PodcastCrew and let's talk.
Tell us what you're working on — leadership and authority videos, podcasting, or full production — and we'll get back to you with a straight answer.